Sunday, May 19, 2019

Employee Resistance to Change Essay

Contemporary subscriber line dynamics be pressuring transcriptions to alter and adapt effective strategies to lock and remain competitive within this competitive environment. As a result, placements ar responding by embracing transfigure as part of the transformation and strategising litigate (Pieterse, Caniels & Homan, 2012, p. 799). However, when variety shows in the organisations occur, employees be likely to resist such trades (Zwick,2002, p. 542). match to Bovey and Hede (2001, p. 372) when people are confronted with major organisational revisions, they are likely to go through a reaction solve because switch involves moving from known to unknown. Employee protection to modify occurs when managers adopt top-down change touch on, forgetting that employees are of import part of the change process employee inclusion and motivation is crucial and inevitable. This paper is conducted to explore the main hassle of employee granting immunity to change and actuat e factors that lead to employee electric resistance. This essay will also propose recommendation of hold solutions to this hassle. organic laws in the 21st century have to strategise and establish effective competitiveness by undertaking transformational change initiatives. Transformational change requires organisations to make radical modifications to their backup models as part of transaction with contemporary uncertain business environment as well as repositioning effectively in the wider business environment (Pieterse, Caniels & Homan, 2012, pp. 799-800). Organisational managers would c each for to lead relatively smooth and productive change initiatives as part of their responsibilities of managing organisations appropriately. However, when changes do occur, Manuela & Clara (2003, p. 148) has established that employees are likely to resist the changes. justification has tobe viewed as a natural process that is bound to exit and should be expected to any change process. Re sistance to organisational change manifests in several ways. According to Bovey and Hede (2001, p. 540) major ways in which resistance to change occurs include employees having grievances, level of turnover increasing, efficiency declining, output decreasing, and aggressiveness to guidance increasing.Many organisations desire to undertake changes that transform and positively impact their organisation, although this does not happen in galore(postnominal) cases. According to Pieterse, Caniels and Homan (2012, p. 798) change is becoming a common element of organisational life. Balogun and Hailey (2008) point out that organisation that are keen to remain competitive are those that are continuing to adapt to changing business environment. However, even when this is the case, Grant and Marshak (2011, p. 204) have argued that effective organisational changes are unlikely to be experienced by an organisation when they are initiated. In an earlier research that was carried out by Hughes (2011, p. 451) it was argued that 70% of change programmes that organisations undertake get going to achieve their intended outcomes or purposes.At the analogous time, Schraeder (2004, p. 340) found out that 34% of organisations that undertake organisational changes are likely to achieve positive results, meaning that 66% of organisations are bound to fail in their change initiatives. As a result, Zwick (2002, p. 542) has noted that implementing change programmes in organisations that realise positive outcomes remain problematic for many organisations in the 21st century. Ayodeji & Oyesola (2011, p. 235) have postulated that organisational change is a dynamic process, which when taken poorly contribute to employee resistance to it, and eventually leads to failure of the whole process.Employees resist changes when they occur in the organisations for several reasons. Many organisations when they introduce changes are likely to stick to the top-down organisational change process (Awa sthy, Chandrasekaran & Gupta, 2011, pp. 43-45). Top-down change process provides prescription thathas nevertheless been developed by top managers and given to lower cadre employees down the ranks to consume without their input. According to Bovey & Hede (2001, p. 540) resistance occurs at the individual level, where employees are motivated by psychological factors to change that include resentment, frustration, low motivation and morale, hero-worship, and feelings of failure.At the same time, earlier publication by Yilmaz & Kilicoglu (2013, pp. 17-18) identified four factors that motivate employees to resist changes in the organisation employees focusing on self- interests as opposed to those of the organisation, having in comely understanding of change and its implications, having conviction that change lacks sense for the organisation, and employees having low tolerance. In addition, employees resist change, which according to Martin, Jones & Callan (2005, pp. 265-268) is as a r esult of developing selective negative perception to the process, having habit of not tolerating change, viewing change as inconveniencing or loss of freedom, fear of economic implications from the process, fear of unknown, and remembering past bad experiences with change process.Organisations can destination employee resistance to organisational change by implementing three categories of recommendations based on the Kurt Lewin replace Model. Lewins model is also known as Unfreeze-change-refreeze come, where any change process in the organisation should be embraced after having thorough understanding of the process and adequate motivation for those affected has to be facilitated (Brisson-Banks, 2010, p. 244).The first layer of change involves unfreezing, which should involveorganisations making adequate preparations in order for anticipated changes to be accepted. This is a stage where status quo impeding change process should be diluted and broken successfully. During the unfre ezing, it is grand for organisation to undertake several measures aimed at reducing resistance have fire picture of what should be changed, research to establish current state of the organisation, have clear understanding of what change should be pursued, and generate adequate support from the management for the process (Brisson-Banks, 2010, p. 244).At the same time, management should create need and desire for change in the organisation by creating an attractive and motivating message about the importance of change for the organisation and communicating it to employees, developing a vision and heraldic bearing that employees are able to buy into, increasing communication among affected employees, and re-emphasising to employees the importance of change (Smith, 2005, p. 410). Another important step is for management team to understand doubts and concerns that employees are manifesting and be in a position to address and respond to them appropriately.The second stage involves an o rganisation undertaking and implementing change process while going and diluting all sources that may breed resistance to the process. Change becomes successful when communication and sharing of information takes place a great deal (Weber & Weber, 2001, pp. 291-292). Communication is well planned and implemented as part of the change process. At the same time, management should from time to time communicate to employees benefits that are bound to come from implementing change programmes. In this case, it is recommended that management should understandablyexplain exact benefits that will occur and how the whole process will affect employees (Burnes, 2004, p. 313). Furthermore, greater labor should be directed towards preparing employees who are affected by the process.The idea should be to introduce change programmes on gradual process, and harboring monitoring, while communicating and sharing information by all stakeholders involved. Consequently, management should work to disp el suspicion, misunderstanding, and fear among employees that compound the process (Wim, 2005, pp. 129-130. This should be achieved through providing timely, open, and honest answers to all concerns by employees, dealing with emerging problems immediately, and developing a positive change picture in the minds of employees (Weber & Weber, 2001, pp. 291-292).More importantly, organisations can foster less resistance to change process when they empower employees by increasing opportunities to enable employees participate in the process, providing proper direction to employees, and enhancing employee admitment in the process (Denise, Rodney & Schmaltz, 2003, p. 317). Additionally, employees should be involved in each stage of change process, develop sense of owning the process, and feeling to participate in the process adequately while their needs are addressed effectively.The last stage of the change process involves refreezing, where effort should be enhanced to meet changes taking place are macrocosm anchored in the culture and employees being motivated to sustain them in their daily activities. In this stage, management of the organisation should ensure employees have greater roles to play in ensuring change process generates long-term benefits (Brisson-Banks, 2010, p. 245). This should involve providing necessary support to employees such as re-training them to acquire newskills to engage more in the change process. At the same time, effective and adequate participative leadership should be provided to champion employees see greater benefits of the change process (Brisson-Banks, 2010, pp. 245-248).In addition, management should create an inclusive reward body to motivate employees and recognise their positive contribution to the change process. Also, effective feedback systems that respect employees should be created to use in monitoring and evaluating the whole process of change in the organisation (Barratt-Pugh, Bahn & Gakere, 2013, p. 752). Besides, information sharing and support for employees should be enhanced and employees should be adequately motivated to a level they feel to be part and big money of the process, they own it, and their needs are respected and protected (Barratt-Pugh, Bahn & Gakere, 2013, p.756 ). These recommendations aim to ensure employee resistance to organisation change is diluted and where necessary minimised.In conclusion employee resistance to change is a common phenomenon for organisations aiming to transform and change. Resistance to change is motivated by numerous factors within and outside organisation. Employee resist changes in most cases when changes being introduced have a top-down approach that exclude and isolate employees. Employee resistance to change has diverse outcomes, which kernel that when resistance to any change process occurs, it is important for the management to find appropriate ways to approach the problem. This paper is conducted to analyse and discuss employee resistance to change as a problem and proposed recommendations to address the problem when it occurs.Reference ListAwasthy, R., Chandrasekaran, V., Gupta, R. K. 2011. Top-down Change in a Public Sector Bank Lessons from Employees Lived-in Experiences. diary of Indian Business interrogation, 3(1), 43-62.Ayodeji, A. A., & Oyesola, R. 2011. Managing Deviant Behaviour and Resistance to Change. International journal of Business and Management, 6(1), 235-242. Barratt-Pugh, L., Bahn, S., & Gakere, E. 2013. Managers as Change Agents Implications for Human Resource Managers Engaging with Culture Change. diary of Organisational Change Management, 25(4), 748-764. Bovey, W. H., & Hede, A. 2001. Resistance to Organisational Change The single-valued function of cognitive and Affect Processes. Leadership & Organisation Development Journal, 22(8), 372-382.Brisson-Banks, C. V. 2010. Managing Change and Transitions A Comparison of Different Models and their Commonalities. Managing Change and Transitions, 31 (4/5), 241-252.Burnes, B. 2004. Kurt Lewin and complexness Theories Back to the Future? Journal of Change Management, 4(4), 309-325.Denise, L., Rodney, N. L., & Schmaltz, J. 2003. Managing Resistance to Change in Workplace Accommodation Projects. Journal of Facilities Management, 1(4), 306-321.Grant, D., & Marshak, R. J. 2011. Toward a Discourse-Centred Understanding of Organisational Change. The Journal of Applied Behavioural Science, 47(2), 204-235.Hughes, M. (2011). Why Does Change Fail, and What Can We Do astir(predicate) It? Journal of Change Management, 11(4), 451-464.Manuela, P., & Clara, M. F. 2003. Resistance to Change A Literature Review and Empirical Study. Management Decision, 41(2), 148-155.Martin, A. J., Jones, E. S., & Callan, V. J. 2005. The Role of Psychological Climate in Facilitating Employee Adjustment During Organisational Change. European Journal of Work and Organisational Psychology, 14(3), 263-289. Pieterse, J. H., Caniels, M. C., & Homan, T. 2012. Professio nal Discourses and Resistance to Change. Journal of Organisational Change Management, 25(6), 798-818.Schraeder, M. 2004. Organisational Assessment in the Midst of Tumultuous Change. Leadership and Organisation Development Journal, 25(4), 332-348. Smith, I. 2005. Achieving Readiness for Organisational Change. library Management, 26(6/7), 408-412.Yilmaz, D., Kilicoglu, G. 2013. Resistance to Change and Ways of Reducing Resistance in Educational Organisations. European Journal of Research on Education, 1(1), 14-21.Weber, P. S., & Weber, J. E. 2001. Changes in Employee Perceptions During Organisational Change. Leadership & Organisation Development Journal, 22(6), 291-300.Wim, J. L. 2005. The Role of Communication in Organisational Change. Corporate communications An International Journal, 10(2), 129-138.Zwick, T. 2002. Employee Resistance Against Innovation. International Journal of Manpower, 23(6), 542-552.10 P a g eOrganisation Behaviour MGTS 1601 Individual Essay Employee resistanc e to change

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